Frequently Asked Questions
Everything you need to know about our circular trade-in program and quality gear.
What is Carhartt Reworked?
Carhartt Reworked is our dedicated resale program where we trade in, repair, and resell pre-loved gear to extend the life of our clothing and reduce environmental impact.
How do you determine the condition of Reworked items?
Every piece undergoes a rigorous inspection. We categorize items as 'Excellent' (like new), 'Very Good' (minor signs of wear), or 'Great' (visible character and repairs) to ensure transparency.
Can I return a Reworked purchase?
Yes, Reworked items can be returned within 30 days of purchase, provided they are in the same condition as when they were received and have the original tags attached.
How long does shipping take for Reworked orders?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days depending on your location within the United States.
How do I trade in my old Carhartt gear?
You can bring your eligible pre-owned Carhartt gear to participating retail stores. If the items meet our quality standards, you will receive a digital gift card for immediate use.
Are Reworked items cleaned before they are sold?
Absolutely. Every garment is professionally cleaned and sanitized using environmentally friendly processes before being listed for sale on our platform.